The Hotmart app was developed to centralize access to products and improve your experience, whether you are a content creator or a student. In it, you can watch classes, interact in communities, check schedules, and manage your digital business directly from your phone.
In this article, you will learn how to access the app, find your purchases and, if you are a creator, track your sales and your wallet.
How do I download and access the app?
The app is available for Android (Google Play) and iOS (App Store) operating systems.
❯ After completing installation, how you log in depends on your history on the platform:
If you already have a Hotmart account: simply enter the same email and password you usually use on your browser.
If this is your first time logging in after making a purchase: enter the email provided at checkout and follow the on-screen instructions. The system will ask you to create a secure password, set a username, and confirm your date of birth.
During the login process, you will need to validate your access using a numeric verification code sent to your inbox. This Two-Factor Authentication (2FA) is an essential security layer to ensure that purchased courses are correctly delivered and your data remains protected.
Where do I find my purchases in the app?
As soon as you log in, your purchases will be available directly on the home screen. You can find your products in two ways:
In the My purchases (Products) section, you will find individual products purchased.
In the My members areas section, where all content acquired from the same Creator is centralized.
If you also sell on Hotmart and the app opens in your business area, tap Switch profile, next to your photo, and choose My products.
How does navigation work inside the Members Area?
Product consumption features are centralized in the Members Area menu. When you select your Creator's area, you will find a bottom menu divided into tabs:
Home: Main screen with a community overview and quick shortcuts.
Products: Where you find all purchased classes and content.
Community: A space to interact with other students, view Creator announcements, and access your direct messages.
Schedule: Centralizes the course calendar and provides direct access to live streams hosted by the Creator.
Explore: A recommendation showcase for you to discover other digital products from the same creator.
In the top bar of the Members Area menu, you can also access Gamification by tapping the trophy icon. In this area, you can track your level, monitor class engagement, check your ranking position, and redeem earned rewards.
Can I download classes to watch offline without internet?
Whenever a lesson video is hosted on the Hotmart player, you have the option to download it to watch when you do not have internet access, such as during travel or your daily commute.
To download, open the desired lesson and tap the download option. All saved files are stored in the downloaded items section within the course itself.
Each download remains valid for 14 days on your phone. After this period, the app will ask you to renew access (by briefly connecting to the internet) so the content remains available offline for another 14 days.
How do I track my sales and my wallet in the app?
If you are a creator, the app has an area dedicated to your business. To access it, tap Switch profile, next to your photo at the top of the home screen, and choose My business. To return to your purchases, follow the same path and choose My products.
The My business home screen shows how much you earned in the selected period, your number of sales and your available balance. The chart shows gross revenue, meaning the total of your sales before fees and commissions are deducted. By default, the chart shows the last 7 days, and you can change the period and currency in the filters right below it.
The rest of the information is organized in tabs at the top of the screen:
- Wallet: shows the available balance, balance to be received and total balance for each wallet, which you can switch in the selector above the balances. From here, you can access your Statement, Payment schedule, Hotmart Cards and Withdrawal history. The Request withdrawal button appears when this option is available for your account. Other options, such as Monthly transactions, are under Show more.
- Sales: shows gross revenue, net revenue and number of sales for the period, plus the list of sales with the buyer's name, the product and the transaction code. You can search for a sale by buyer or by code. In the app, sales are view-only: refunds and other actions are still done on Hotmart in your browser.
- Products: lists your products with links to the sales page, product page and offers. Tap the icon next to a link to copy it. To create or edit links, tap Manage my links, which opens the page in your browser.
In the Statement, you can see money coming in and out of your wallet, filter by period, entries and categories, and export the information. When you tap a transaction, you see a summary and, in the Fees and commissions tab, a breakdown from the amount paid by the buyer to your commission.
To hide the amounts on the screen, tap the eye icon at the top. Amounts are shown as asterisks until you tap the icon again.
How do I manage my App notifications?
You can choose which alerts you want to receive directly in the app to keep up with news, sales, and important interactions.
❯ To set up your notifications, follow these steps:
On the app home screen, tap your profile picture.
Click the gear icon.
Next, tap Manage notifications and make your desired adjustments.